dbt33 Privacy Policy

Introduction and Applicability

dbt33 is a safe and trusted online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how dbt33 collects, stores, uses, and protects your personal information.

By using our platform, you acknowledge that you have read this privacy policy in full and agree to comply with its terms. This policy applies to the website, mobile version, and all services of dbt33.

What Information We Collect

dbt33 collects only the information necessary to provide our services. We may collect the following types of information:

• Registration information: name, date of birth, email address, and preferred language.
• Identity verification information: details related to national ID card or passport (where applicable).
• Financial information: bKash, Nagad, or Rocket account numbers; deposit and withdrawal history.
• Activity information: gaming history, bet placement records, login times, and IP addresses.
• Device and technical information: browser type, operating system, cookies, and session data.
• Communication information: your conversations with us via live chat or email.

Purpose of Data Collection

The information collected is used for the following purposes:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and transactions.
• To prevent use of the platform by those under 21 years of age (age verification).
• To prevent fraud, money laundering, and other illegal activities.
• To implement responsible gaming policies.
• To improve platform performance and user experience.
• To send information about promotional offers and bonuses with your permission.
• To assist with support services and resolution of complaints.

Circumstances for Disclosure of Information

dbt33 does not generally share your personal information with third parties. However, limited information may be disclosed in the following circumstances:

• Legal obligation: when required to provide information to government authorities under Bangladesh law or court order.
• Payment processors: minimum information necessary to complete financial transactions via bKash, Nagad, and Rocket.
• Technology partners: contracted technology companies for server management and security services — they are bound to follow the same privacy standards as us.
• Fraud prevention: sharing information with relevant authorities to prevent money laundering or cybercrime.

Outside the above cases, your information will never be sold, rented, or transferred to third parties without permission.

Cookies and Tracking Technologies

The dbt33 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help us improve our platform.

Types of cookies we use:

• Essential cookies: necessary to maintain login sessions and ensure security.
• Functionality cookies: to remember your language preferences and account settings.
• Analytics cookies: to analyze website traffic and usage patterns.

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may affect platform functionality.

Data Retention Period

We retain your information only for as long as necessary or as required by legal obligations:

• All account information is retained while the account is active.
• After account closure, information related to financial transactions may be retained for the legally required period.
• After the required period, information is securely deleted.

Technical Measures for Data Protection

dbt33 uses internationally standard security technology to protect your information:

• SSL/TLS encryption: all data transmission is encrypted.
• Firewall and intrusion detection systems.
• Limited staff access: only authorized staff can access the information they need.
• Regular security audits and vulnerability testing.
• Two-Factor Authentication support.

Transmitting information over the internet is not entirely risk-free. However, we are committed to ensuring maximum security.

Your Rights

As a user of dbt33, you have the following rights:

• Right to access: the right to know what information we have stored about you.
• Right to correction: the right to request that incorrect or outdated information be updated.
• Right to deletion: the right to request deletion of your information in certain circumstances.
• Right to restriction: the right to request that processing of your information be limited in certain cases.
• Right to withdraw from marketing: the right to request that promotional communications be stopped.

To exercise these rights, email [email protected] or contact our 24/7 live chat support.

Privacy of Minors

dbt33 strictly prohibits participation by anyone under 21 years of age. We do not knowingly collect information from minors. If we learn that a minor has created an account, that account and all associated information will be deleted immediately.

Third-Party Links and Services

The dbt33 platform uses third-party services such as bKash, Nagad, and Rocket for payments. These services have their own privacy policies. dbt33 is not responsible for the privacy practices of these third parties, and users are advised to read the policies of these services separately.

Policy Changes

dbt33 may update this privacy policy as needed. For any significant changes, we will:

• Note the update date on this page.
• Notify registered users via email.
• A notification of changes may be shown after logging in to the platform.

Continued use of the platform after changes will be considered acceptance of the new policy.